Author Archives: meg

PHLA 2015-2016 Year Update

Dear Partner in Health Literacy,

First I want to highlight our next Partnership for Health Literacy in Arkansas (PHLA) meeting. Our September meeting will be held on Wednesday, September 23, from 1:30 to 3:30 pm. The focus will be on Health Literacy Training for Staff in Primary Care Clinics. You may attend in-person at the ADH auditorium or remotely via Adobe Connect. We plan to offer nurse CEs. For nursing CNE contact hours, the participant will be required to register in Health Literacy Training for staff in Primary Care Clinics (1059459). An account in ATRAIN will be required. Go to to create an account. If you need help creating an ATRAIN account, contact Amanda Stanisor at [email protected] . If you are not a nurse, you will not be required to register in ATRAIN. Please see the attached flyer for the agenda below.

For the past five years or so, I have served as the chair of the Partnership for Health Literacy in Arkansas (PHLA). It has been my privilege to do so, and it has been a lot of fun. During that time Arkansas has made some amazing progress in addressing the problem of low health literacy in our state.  A few achievements are highlighted on our website under Action Plane and Achievements. It has been very gratifying for me to watch these things take place and to cheer them on.

During the past few years, the Partnership has also made a transition. The focus of its members has shifted from raising awareness of the problem of low health literacy (although that is still needed) to actively integrating health literacy solutions into the work that we and our organizations are already doing. This shift has resulted in more people working on health literacy, but fewer people able to participate on the Partnership’s planning and activities.

Therefore, the PHLA executive committee has planned the following changes:

  • General meetings will be quarterly rather than monthly. Each quarterly meeting will focus on training for a specific area of identified need.
  •        The executive committee will continue on as the Health Literacy Resource Group that meets on Wednesday mornings at 9:00-10:00 every two weeks at the Arkansas Department of Health. This is an open group, and anyone who wishes to participate is welcome.
  • The Health Literacy Resource Group will be responsible for planning PHLA’s quarterly meetings and maintaining the members list, communications and Action Plan. The Resource Group will also be happy to assist any group or organization wishing to advance health literacy in Arkansas.

Thank you for your commitment to health literacy. Please let us hear from you.


Jennifer Dillaha, MD                                                                HealthLiteracyTraining2015

HealthLiteracyTraining2015-page-001 (1)



Why Your Organization Should Have a Health Literacy Plan!

Why Your Organization Should Have a Health Literacy Plan!

Is improving health literacy a high enough priority in your organization? Maybe you need big and small changes to communicate more effectively. If so, you need a plan in place to support and carry out those changes! The National Action Plan to Improve Health Literacy includes seven broad goals with multiple high level strategies that can be used as a framework for developing your own organizational plan or for providing a justification for your efforts to address health literacy.

Visit our, “Developing an Organizational Plan” webpage to get detailed information on the steps to creating an organization plan, which include but are not limited to:

  1. Identifying advocates
  2. Getting buy-in
  3. Creating the than
  4. Building awareness
  5. Monitoring progress
  6. Institutionalizing your plan

It is imperative that health organizations take steps to ensure information, products, and services are accessible and understandable. However, it is essential that those steps are coordinated and strategic to improve health literacy. You can also visit the CDC Action Plan web page to answer questions like, “Why does CDC have a health literacy action plan?” and “How can this plan help my organization?” Please take advantage of all the tools available on the CDC Health Literacy site and help your organization start changing today!

September Meeting!

Save the Date! – Free Training on the AMA Health Literacy Kit

PHLA- SAVE THE DATE Sept 2015-page-001

On September 23rd, BreastCare and the Partnership for Health Literacy in Arkansas (PHLA) will host a free training on how to use the AMA’s “Health Literacy and Patient Safety: Help Patients Understand” educational kit. Dr. Jennifer Dillaha, ADH Medical Advisor for Health Literacy and Communication, will lead the training at the Arkansas Department of Health Markham St. offices in Little Rock. The training will also be available via adobe connect, so you can join from elsewhere. Kits are available for those who participate.


Contact BreastCare’s health educator at [email protected]  or Meg Mirivel at [email protected]  to learn more

Things are changing.

Our next PHLA meeting will be held on September 23rd 1:30 p.m.-3:30 p.m. July and August have been cancelled. Keep up to date by clicking the Meeting Minutes & Calendar Tab above. Also, Keep your eyes out for a Save The Date coming your way.

New Health Literacy Training!!

Do you and your colleagues want to know more about ‪#‎healthliteracy‬? Start your Health Literacy Training Plan Today!

The Health Literacy for Health Professionals training plan features 5 courses created by CDC’s Office of the Associate Director for Communication (OADC). Learners begin with the introductory Health Literacy for Public Health Professionals course and then select one or more of the following courses to complete the plan:

  • Writing for the Public
  • Speaking for the Public
  • Using Numbers and Explaining Risk
  • Creating Easier to Understand Lists, Charts, and Graphs

OADC and CDC TRAIN created a national health literacy training plan to help build health professionals’ knowledge and skills consistent with new professional communication competencies.

The Training can be accessed here:

Health Literacy and Palliative Care

On July 9, 2015, the Roundtable on Health Literacy will hold a workshop featuring invited presentations and discussions of the effect of low health literacy on all aspects of palliative care.

What: Health Literacy and Palliative Care
Where: Keck Building, Room 100, 500 5th Street NW, Washington, DC 20001 and online via free webcast
When: July 9, 2015, 8:30 AM – 5:30 PM
More Information:…/Public…/HealthLiteracy/2015-JUL-09.aspx

“A Missing Piece of the Puzzle in Cancer Control: Health Literacy” last session of Oncology Update April 28













Connie Arnold, PhD, a medical sociologist and associate professor in the Feist-Weiller Cancer Center at the LSU Health Sciences Center, will share her research on health literacy and its importance to patients from noon – 1 p.m.,

Tuesday, April 28, in the Jo Ellen Ford Auditorium of the Institute on Aging. Arnold has 20 years experience researching health literacy and has co-authored more than 40 articles on health literacy, health communication and behavior and preventive medicine.


3 ways to view:

April Meeting

Our next Partnership for Health Literacy in Arkansas (PHLA) meeting will be Friday, April 17 from 1:30 p.m. to 3:00 p.m. in the Arkansas Department of Health Lab Training Room (#2508) in the Markham St. offices. Dr. Jennifer Dillaha, Arkansas Department of Health Medical Director for Immunizations and Medical Advisor for Health Communications and Health Literacy will give an overview of strategies and tools for addressing health literacy in Arkansas.

We have set up an Adobe Connect session for those who will be joining us off-site. You should be able to view the meeting from your computer by clicking on this link: Please check the link before the meeting. If there is an issue, let me know.

PHLA Partnership Meeting Agenda 04-17-15

We look forward to seeing you then!

Please see below for the Resources for Advancing  Health Literacy in Arkansas Presentation by Dr. Jennifer Dillaha