Author Archives: jon

Annual Business Meeting

Annual Meeting
1:30 p.m., Friday, June 20, 2014
Arkansas Department of Health Auditorium

Printable Agenda (MS Word)

Arkansas Health Literacy Action Plan (MS Word)


1. Welcome and Introductions
2. Review of 2014 Business Meeting Minutes
3. Health Literacy as a Public Health Problem in Arkansas
4. Reports on Health Literacy Activities in Arkansas
a. Senior Health Project
b. Health Coach program at WRMC with Lyon College
c. ASU College of Nursing and Health Professions
d. UAMS Health Literacy Program
5. Arkansas Action Plan for Improving Health Literacy
a. Review of Goals, Strategies, Objectives
b. Facilitator
6. Activities and Success Stories on the Website and Facebook
a. Purpose and Template for posting on website
b. Webmaster
7. Presentation of Key Partner Award
8. Review of Bylaws
9. Selection of Leaders for 2014-2015
10. Selection of Theme for 2014-2015
11. Future Events and Next Steps
12. New Member Pledge

New UAMS Center for Health Literacy and Director


“Kristie Hadden, PhD, an alumni and secondary faculty of the Fay W. Boozman College of Public Health (COPH) at the University of Arkansas for Medical Sciences (UAMS), is the new director of the recently established UAMS Center for Health Literacy (CHL). Dr. Hadden has served as the director of the UAMS Health Literacy Program since its inception in 2011 and earned her PhD in Health Promotion and Prevention Research at the College in 2012. She is an Assistant Professor in the College of Medicine and also holds secondary appointments in the UAMS Colleges of Health Professions and Pharmacy. Her COPH appointment is in the Department of Health Behavior and Health Education.”

Dr. Kristie Hadden (center) with Center staff Latrina Prince (left) and Wendy Thompson

Dr. Kristie Hadden (center) with Center staff Latrina Prince (left) and Wendy Thompson








Community Health Worker Summit

On May 13th, the Arkansas Community Health Worker Association (ARCHWA) will be hosting its second annual Community Health Worker Summit. This event will feature more than 150 individuals identified as health leaders in their communities, as well as nationally recognized speaker Sergio Matos. We would like to invite your group to participate as either an exhibitor or sponsor to the event. We expect this event to continue and grow in the coming years, and would love to have your group involved early on.

Detailed sponsorship information is below. More information can be found at

Summit Informational Flyer
Summit Sponsorship Letter
Summit Sponsorship Registration Form

IHA Conference Scholarships

Reposted from IHA4Health.orgIHA Graphic

5 Scholarships Available for the Institute for Healthcare Advancement Health Literacy Conference

We know. We understand. Flying all the way across the country, taking 3 or 4 days off, paying for the flight and the hotel room, AND the tuition for the conference…that can be too much for many of us.

We’re here to help a little bit.

IHA is pleased to announce that, through the generosity of several of our speakers who redirected some or all of their honoraria to this effort, and a contribution from IHA as well, we have 5 scholarships available to the IHA Health Literacy Conference for those who could really use the help.

How to apply
Send an email to [email protected] no later than Wednesday, April 16 at 5 pm PDT. Include the following information:

  • Name
  • Address
  • Email
  • Phone
  • Why you feel you are a good choice for this scholarship
  • One way you plan on applying what you learn at this conference

We’ll review and select 5 people to receive this scholarship. Remember, this is for conference tuition only, and does not provide any financial support for travel or lodging.

Learn more about the Institute for Healthcare Advancement’s 13th Annual Health Literacy Conference.

Arkansas Minority Health Summit

Join public health leaders from around the country for a full day of activities designed to provide learning opportunities about new and emerging trends focused on health equity for minority communities in Arkansas.

Be in attendance as we release the results of a new UAMS study, funded by the Arkansas Minority Health Commission, that suggests that eliminating health disparities for Arkansas minorities would have resulted in a reduction of direct medical care expenditures of $518.60 million in 2010. In this study, AMHC and UAMS sought to estimate the economic impact of racial and ethnic disparities in Arkansas.

Learn more and register at

Friday, April 18, 2014
8:00 am. – 5:00 p.m.

Philander Smith College
900 W. Daisy L. Gatson Bates Dr.
Little Rock, AR 72202

Health Literacy Leadership Institute at Tufts University

Terri Ottsen and Monique Hill, 2013 Fellows

Terri Ottsen and Monique Hill, 2013 Fellows

“As a participant in last year’s Health Literacy Leadership Institute, I would encourage anyone thinking about attending to go. It was one of the best educational experiences I’ve ever had. It could change your life!” – Terri Ottsen, 2013 Fellow

Enroll now in the Health Literacy Leadership Institute, June 9-13, 2014. Offered through the Health Communication Program at Tufts University School of Medicine, this one-week Institute is designed for professionals committed to improving the health literacy of healthcare providers and the public.  Those working in health literacy and students interested in pursuing careers in health literacy are encouraged to attend.

Participants learn from faculty and guest instructors highly regarded for their pioneering work in medical education, adult literacy, and program evaluation.  Peer learning and the sharing of research and best practice are central to the Institute’s educational approach.  During the course of the week, participants work on a health literacy project of their choice resulting in a final product that is current, comprehensive, informed by research, and reflective of best practice.

For more information and to register, visit the course website.

Contact the course director Sabrina Kurtz-Rossi at [email protected] or 781-835-6488.

Follow us!

Doctors often overestimate the knowledge of patients reports:

There’s a pesky cognitive bias that creates a honking big barrier to patients and families making the most of the health advice and services available to us. It’s the tendency of experts to overestimate the knowledge of others.

One consequence of expertise — or even just easy familiarity with a topic or institution or practice — is the inability to remember not knowing what you now know. Think back to your first day of school: You felt clueless, right? Was I supposed to bring crayons? Where’s the bathroom? But within weeks, the whole thing was routine. You couldn’t remember what you didn’t know, and you couldn’t recall what you might have needed to know in order to concentrate on learning to spell.


Free Health Literacy Webinars

The MAXIMUS Center for Health Literacy’s “Communications Tune Up” is offering series of free webinars, a follow-up to the successful “Design That Delivers” series, will focus on strategies for clear and effective print, digital and mobile communication. Experts from the Center for Health Literacy will share tips to make complicated information easier to read and understand. Each one-hour webinar will include a discussion forum for questions and answers.

Sign up to view one of the following webinars at
Recordings are available

  • March 28 – Plain Language 101: Making Sense of Complex Content
  • April 25 – Quick and Easy Field Testing: Asking for Affirmation, Corrections and Suggestions
  • May 30 – Design for Readability: Creating Visual Order
  • June 27 – Making Content Accessible: Removing Barriers to Print and Web Information
  • July 11 – Getting the Message Out: Planning and Implementing Public Health Campaigns
  • August 15 – Removing Language Barriers: Reaching Your Spanish Speaking Audience

Health Communication Summer Institute

Tufts University School of Medicine Public Health & Professional Degree Programs is offering several courses this summer.

  • Mobile Health Design, May 21 – June18, 2014
  • Health Literacy Leadership Institute, June 9 – 13, 2014
  • Digital Strategies for Health Communication, July 20 – 25, 2014

The Summer Institute in Health Communication enables public health and health care professionals to keep pace with these changes with intensive summer courses. These courses provide hands-on training both from Tufts faculty and professionals in the field working to develop and implement effective health communication.

See the brochure for more information.

PHLA Meeting Friday, March 21

This is your friendly reminder about the Partnership for Health Literacy’s meeting this Friday, March 21, from 1:30 to 3:00 pm at the Arkansas Department of Health. The theme will be Health Literacy in the Community. If you are involved in the Senior Health Project, you are invited to come and give us an update on your plans and share your experiences using What To Do Senior Health. We will also discuss some ideas for next steps. See agenda.

Jennifer Dillaha, MD
Chair, Partnership for Health Literacy in Arkansas
Co-Chair, Education for the Public Workgroup