Monthly Archives: March 2014

Health Literacy Leadership Institute at Tufts University

Terri Ottsen and Monique Hill, 2013 Fellows

Terri Ottsen and Monique Hill, 2013 Fellows

“As a participant in last year’s Health Literacy Leadership Institute, I would encourage anyone thinking about attending to go. It was one of the best educational experiences I’ve ever had. It could change your life!” – Terri Ottsen, 2013 Fellow

Enroll now in the Health Literacy Leadership Institute, June 9-13, 2014. Offered through the Health Communication Program at Tufts University School of Medicine, this one-week Institute is designed for professionals committed to improving the health literacy of healthcare providers and the public.  Those working in health literacy and students interested in pursuing careers in health literacy are encouraged to attend.

Participants learn from faculty and guest instructors highly regarded for their pioneering work in medical education, adult literacy, and program evaluation.  Peer learning and the sharing of research and best practice are central to the Institute’s educational approach.  During the course of the week, participants work on a health literacy project of their choice resulting in a final product that is current, comprehensive, informed by research, and reflective of best practice.

For more information and to register, visit the course website.

Contact the course director Sabrina Kurtz-Rossi at [email protected] or 781-835-6488.

Follow us!

Doctors often overestimate the knowledge of patients reports:

There’s a pesky cognitive bias that creates a honking big barrier to patients and families making the most of the health advice and services available to us. It’s the tendency of experts to overestimate the knowledge of others.

One consequence of expertise — or even just easy familiarity with a topic or institution or practice — is the inability to remember not knowing what you now know. Think back to your first day of school: You felt clueless, right? Was I supposed to bring crayons? Where’s the bathroom? But within weeks, the whole thing was routine. You couldn’t remember what you didn’t know, and you couldn’t recall what you might have needed to know in order to concentrate on learning to spell.


Free Health Literacy Webinars

The MAXIMUS Center for Health Literacy’s “Communications Tune Up” is offering series of free webinars, a follow-up to the successful “Design That Delivers” series, will focus on strategies for clear and effective print, digital and mobile communication. Experts from the Center for Health Literacy will share tips to make complicated information easier to read and understand. Each one-hour webinar will include a discussion forum for questions and answers.

Sign up to view one of the following webinars at
Recordings are available

  • March 28 – Plain Language 101: Making Sense of Complex Content
  • April 25 – Quick and Easy Field Testing: Asking for Affirmation, Corrections and Suggestions
  • May 30 – Design for Readability: Creating Visual Order
  • June 27 – Making Content Accessible: Removing Barriers to Print and Web Information
  • July 11 – Getting the Message Out: Planning and Implementing Public Health Campaigns
  • August 15 – Removing Language Barriers: Reaching Your Spanish Speaking Audience

Health Communication Summer Institute

Tufts University School of Medicine Public Health & Professional Degree Programs is offering several courses this summer.

  • Mobile Health Design, May 21 – June18, 2014
  • Health Literacy Leadership Institute, June 9 – 13, 2014
  • Digital Strategies for Health Communication, July 20 – 25, 2014

The Summer Institute in Health Communication enables public health and health care professionals to keep pace with these changes with intensive summer courses. These courses provide hands-on training both from Tufts faculty and professionals in the field working to develop and implement effective health communication.

See the brochure for more information.

PHLA Meeting Friday, March 21

This is your friendly reminder about the Partnership for Health Literacy’s meeting this Friday, March 21, from 1:30 to 3:00 pm at the Arkansas Department of Health. The theme will be Health Literacy in the Community. If you are involved in the Senior Health Project, you are invited to come and give us an update on your plans and share your experiences using What To Do Senior Health. We will also discuss some ideas for next steps. See agenda.

Jennifer Dillaha, MD
Chair, Partnership for Health Literacy in Arkansas
Co-Chair, Education for the Public Workgroup

Diabetes and Obesity CME Course

Please join us for the 20th Annual Diabetes Update!

Diabetes and Obesity:

Clinical Management and Public Health Implications

 The meeting will be held on April 4-5, 2014 at the Crowne Plaza Hotel in Little Rock, Arkansas.

Topics covered will include:

  • Exercise for Type 2 diabetes patients
  • Gestational diabetes management
  • Hypertension and diabetes
  • Clinical management of obesity
  • Lipids
  • Foot exams and foot care
  • Use of continuous glucose monitors and insulin pumps
  • Diabetes and Health Literacy
  • Health Care reform in diabetes treatment
  • and more!

For additional information or to register, please visit the website at

 Please call or email the UAMS CME office if you have any questions.

(501/661-7962) ([email protected])

 Continuing education credits available for physicians, nurses, pharmacists, and dietitians.

Please visit the website for more information on accreditation.

 A discount is available for group registrations of five or more.

Inquire with the CME Office for more information.