PHLA 2015-2016 Year Update

Dear Partner in Health Literacy,

First I want to highlight our next Partnership for Health Literacy in Arkansas (PHLA) meeting. Our September meeting will be held on Wednesday, September 23, from 1:30 to 3:30 pm. The focus will be on Health Literacy Training for Staff in Primary Care Clinics. You may attend in-person at the ADH auditorium or remotely via Adobe Connect. We plan to offer nurse CEs. For nursing CNE contact hours, the participant will be required to register in Health Literacy Training for staff in Primary Care Clinics (1059459). An account in ATRAIN will be required. Go to to create an account. If you need help creating an ATRAIN account, contact Amanda Stanisor at [email protected] . If you are not a nurse, you will not be required to register in ATRAIN. Please see the attached flyer for the agenda below.

For the past five years or so, I have served as the chair of the Partnership for Health Literacy in Arkansas (PHLA). It has been my privilege to do so, and it has been a lot of fun. During that time Arkansas has made some amazing progress in addressing the problem of low health literacy in our state.  A few achievements are highlighted on our website under Action Plane and Achievements. It has been very gratifying for me to watch these things take place and to cheer them on.

During the past few years, the Partnership has also made a transition. The focus of its members has shifted from raising awareness of the problem of low health literacy (although that is still needed) to actively integrating health literacy solutions into the work that we and our organizations are already doing. This shift has resulted in more people working on health literacy, but fewer people able to participate on the Partnership’s planning and activities.

Therefore, the PHLA executive committee has planned the following changes:

  • General meetings will be quarterly rather than monthly. Each quarterly meeting will focus on training for a specific area of identified need.
  •        The executive committee will continue on as the Health Literacy Resource Group that meets on Wednesday mornings at 9:00-10:00 every two weeks at the Arkansas Department of Health. This is an open group, and anyone who wishes to participate is welcome.
  • The Health Literacy Resource Group will be responsible for planning PHLA’s quarterly meetings and maintaining the members list, communications and Action Plan. The Resource Group will also be happy to assist any group or organization wishing to advance health literacy in Arkansas.

Thank you for your commitment to health literacy. Please let us hear from you.


Jennifer Dillaha, MD                                                                HealthLiteracyTraining2015

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Why Your Organization Should Have a Health Literacy Plan!

Why Your Organization Should Have a Health Literacy Plan!

Is improving health literacy a high enough priority in your organization? Maybe you need big and small changes to communicate more effectively. If so, you need a plan in place to support and carry out those changes! The National Action Plan to Improve Health Literacy includes seven broad goals with multiple high level strategies that can be used as a framework for developing your own organizational plan or for providing a justification for your efforts to address health literacy.

Visit our, “Developing an Organizational Plan” webpage to get detailed information on the steps to creating an organization plan, which include but are not limited to:

  1. Identifying advocates
  2. Getting buy-in
  3. Creating the than
  4. Building awareness
  5. Monitoring progress
  6. Institutionalizing your plan

It is imperative that health organizations take steps to ensure information, products, and services are accessible and understandable. However, it is essential that those steps are coordinated and strategic to improve health literacy. You can also visit the CDC Action Plan web page to answer questions like, “Why does CDC have a health literacy action plan?” and “How can this plan help my organization?” Please take advantage of all the tools available on the CDC Health Literacy site and help your organization start changing today!

September Meeting!

Save the Date! – Free Training on the AMA Health Literacy Kit

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On September 23rd, BreastCare and the Partnership for Health Literacy in Arkansas (PHLA) will host a free training on how to use the AMA’s “Health Literacy and Patient Safety: Help Patients Understand” educational kit. Dr. Jennifer Dillaha, ADH Medical Advisor for Health Literacy and Communication, will lead the training at the Arkansas Department of Health Markham St. offices in Little Rock. The training will also be available via adobe connect, so you can join from elsewhere. Kits are available for those who participate.


Contact BreastCare’s health educator at [email protected]  or Meg Mirivel at [email protected]  to learn more

Things are changing.

Our next PHLA meeting will be held on September 23rd 1:30 p.m.-3:30 p.m. July and August have been cancelled. Keep up to date by clicking the Meeting Minutes & Calendar Tab above. Also, Keep your eyes out for a Save The Date coming your way.